Last updated: September 11, 2026
Welcome to Chainest (chainestore.com). These Terms & Conditions (“Terms”) govern your access to and use of our website and your purchase of any products through it. By browsing our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website.
1. About Us
Chainest is an online women’s activewear and fashion store operating from Morocco. You can reach us at contact@chainestore.com or by phone/WhatsApp at +212 708616180, Monday–Friday, 10:00–18:00.
2. Eligibility
By using this website and placing an order, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.
3. Products and Pricing
We make every effort to display our products and their prices as accurately as possible. However, we do not guarantee that product descriptions, images, or other content on this site are error-free, complete, or current. Colors may vary slightly depending on your device’s display settings.
All prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to correct any pricing errors, limit quantities, or refuse or cancel any order, including after it has been submitted or confirmed, at our discretion.
4. Orders
When you place an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability. We will confirm your order by email or WhatsApp once it has been received; this confirmation does not guarantee that the item is in stock or that your order will be fulfilled.
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been taken, we will issue a full refund.
5. Payment
Payment must be made in full at the time of ordering, using one of the payment methods offered at checkout. By submitting your payment details, you confirm that you are authorized to use the chosen payment method. We use third-party payment processors to handle transactions and do not store your full card details on our servers.
6. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times are estimates only and are not guaranteed, as they can be affected by factors outside our control, including courier delays and customs processing for international orders. Risk of loss and title to products pass to you upon delivery to the shipping address provided at checkout.
Please ensure your shipping details are accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
7. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are handled in accordance with our Refund and Returns Policy, which forms part of these Terms. Please review it before requesting a return or exchange.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and product photography, is the property of Chainest or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or otherwise use any content from this site for commercial purposes without our prior written consent.
9. Account Use and Conduct
If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. You agree not to use this website for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to any part of the site or its systems.
10. Disclaimer of Warranties
This website and its products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the website’s operation or the products sold, including any implied warranties of merchantability or fitness for a particular purpose, beyond those that cannot be excluded under applicable law.
11. Limitation of Liability
To the maximum extent permitted by law, Chainest shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or the products purchased through it. Our total liability for any claim relating to an order shall not exceed the amount you paid for the relevant product.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after any changes take effect constitutes your acceptance of the revised Terms.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the competent courts of Morocco, unless applicable consumer protection law gives you the right to bring a claim in another jurisdiction.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us at contact@chainestore.com or by phone/WhatsApp at +212 708616180, Monday–Friday, 10:00–18:00.